1. Create an account

1. On peptideuniv.com open Settings → Account → Sign in. In the Android or iPhone app open Account.
2. Enter your email and a password of at least 8 characters.
3. Choose Create account.

2. Confirm your email

We send one confirmation email from no-reply@auth.peptideuniv.com. Tap its link. It opens peptideuniv.com and says Email confirmed. You can open the link on any device.

Then sign in with your email and password. You only confirm once.

3. Sign in on another browser or in the app

1. Open Sign in on the other browser, or Account in the app.
2. Enter the same email and password and choose Sign in. No code is needed.
3. Your saved plans, logs and Pro appear within a few seconds.

Plans that were already saved on a device before you signed in stay on that device. The first time you sign in there, you can choose Move existing schedules to my account to add them.

4. Already subscribed on peptideuniv.com?

Create your account (or sign in) with the email you used at checkout. Your subscription attaches to the account automatically, and Pro then works on every browser and in the app. There is nothing to buy again.

If you sign in on the same browser you subscribed in, the subscription attaches even if your account uses a different email.

You can also start from Restore Pro → Use a PeptideUniv account → Sign in; that route tells you exactly what it found.

5. Created your account with an email code?

Early accounts were created with a one-time code instead of a password. To add a password:

1. Open Sign in and choose Forgot password or signed up with a code? Email me a code.
2. Enter your email, choose Email me a code, and enter the code from the email.
3. Once signed in, fill in Set a password and save. From then on, sign in with your password.

6. Forgot your password

1. Choose Email me a code on the sign-in screen and sign in with the code.
2. Enter a new password under Set a password.

7. Manage or cancel Pro

• Bought on peptideuniv.com: open subscription management — it signs you in if needed, then opens Stripe, where you can update your card, see invoices, or cancel. Cancelling keeps Pro until the end of the paid period. The same thing sits under Settings → Manage subscription in the app on the website.
• Bought in the Android app: manage or cancel in Google Play → Payments & subscriptions.
• Bought in the iPhone app: manage or cancel in Settings → your name → Subscriptions (App Store).

8. Change your password, or delete your account

Both are in Settings → Account on the website, and on the Account screen in the app.

• Change your password: choose Change password, enter a new one, and save. It replaces the old one everywhere.
• Delete your account: choose Delete account, enter your password, type DELETE and confirm. Your account and everything saved to it — plans, logged doses, injection sites and inventory — are deleted on every device. This cannot be undone.

What deletion does to a subscription:

• Bought on peptideuniv.com: it stops renewing, and Pro lasts until the end of the period you already paid for.
• Bought in the app: deleting the account does not cancel it. Cancel it in Google Play or the App Store, or it keeps billing.

Anything saved only on a device or in a browser stays there. Clear it in the app under Settings → Delete all local data.

Full details, including what is kept after deletion: Delete your account.

Troubleshooting

No email arrived

Check spam and promotions for no-reply@auth.peptideuniv.com. Wait a minute, then use Resend confirmation email or request a new code. Only the newest code works.

“Email or password is incorrect”

If you created your account with a code, it has no password yet — see section 5. Otherwise use Forgot your password.

“That email already has an account”

Sign in instead of creating an account, or use Email me a code if you don’t know the password.

“Confirm your email first”

Tap the link in the confirmation email, or choose Resend confirmation email.

Pro doesn’t show after signing in

Make sure you signed in with the email you paid with, then reload. If it still doesn’t appear, open Restore Pro → Use a PeptideUniv account → Sign in — it tells you what it found.

“Already claimed”

That subscription is attached to a different account. Contact us and we’ll sort it out.

“Too many emails were requested”

Wait a few minutes and try again.

Still stuck?

Email support@peptideuniv.com with the email address on your account. Never send us your password or a sign-in code.